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Tel: (786) 408-
Experienced Bilingual Spanish Professional with an extensive background
Advanced Computer and Technology knowledge, Organizational, analytical, and managerial skill. Process improvement and system development
Skills in graphics designed, Websites designer
IT, Customer Help Desk Support, Active Directory, Networking.
Experience with all IOS, TCP/IP, firewalls, Platforms windows XP – Windows 8.1
IT and Administrative Consulting at South America Companies IT Consulting 2013 -
Internal and External business Security
CCTV Surveillance / Networking
Travel Leaders Group LLC, FL
IT Systems Analyst and Support 2011 -
Provide Networks wiring, configuration, Hardware support, PC maintenance.
Installed CCTV local and over TCP/IP monitoring
Implement Operating Systems, software’s and hardware platforms, and tech support
Analyzed, design, test and evaluate network systems, such as LAN, WAN, Internet, intranet, VOIP and other data communications systems
Sprint – Nextel, GA
Telecommunications Consultant 2008 -
IT and wireless equipment technical support, Network administrator
Provide system support, configuration, maintenance and training.
Member of the Pinnacle club due to high composite score levels
Telecommunications consultant, obtaining high levels of customer satisfaction
Boost mobile top seller award achievement received overall the southeast regional Corporate stores
Operations & Purchasing Manager 2005-
Coordinate Operations, Logistics and performed hardware and software installations and provided high-
Perform International businesses to Hispanic IT markets and Global purchasing of parts and products.
Internet merchandising, live support supervision, Establish good relations with Vendors and Customers. Plan, design & launch brochures for year-
Provide consultancy of Technological service, security system and network solutions for small and large companies looking forward to expanding their markets.
Creation, demonstration, installation and sale of various software packages and network systems Digital video surveillance CCTV systems and remote monitoring.
Organize and prepare Ad-
Union Telecard Alliance, IDT Corporation, NY
Operations & Inventory Manager 2000 – 2004
Controlled active and inactive inventory and coordinated purchasing of supplies with vendors.
Submitted weekly reports to keep levels of excellence in performance within internal standards of the Company, Obtained overall knowledge of the internal processes of the company
Assemble and installed computer systems, workstations, and peripheral hardware.
Monitored processes to achieve the best quality products and customer services.
Continental Airlines, Ecuador
Cargo Manager 1997 -
Coordinated logistics of the Cargo and Passenger departments.
Worked in sales and space availability for cargo shipments.
Supervised weight and balance of correct equilibrium in the aircraft between luggage and cargo warehouse
Coordinated training for all cargo representatives and logistics with local customs for incoming and outgoing cargo.
DHL International, Ecuador
Product & Cargo Manager 1993 – 1996
Created, Designed and launched an International product named “world mail”.
Trained and developed the “world mail department” due to great success with the product. Managed master accounts, perishable products and others.
Trained personnel and coordinated the International Operation of DHL products.
Negotiated deals with the Post Office of: Brazil, Peru, Colombia, Ecuador, USA to improve the development of DHL services.
Continental Airlines, NJ
Ramp Field Supervisor 1989 -
Controlled catering at national and international flights.
Supervised and submitted schedules for Ramp driver personnel.
Training and improvement, services and productivity.
Supervised airport ramps, driver operational manuals and flight schedules.
Achieved thorough knowledge of area roads, highways, and regional airport.
Technological Holly Spirit University
o Marketing and Administration
La Salle Academy of Computer and Technology
o Systems and Software Applications
o Windows O.S., Active Directory, Rack Space, Microsoft Office, Oasis, Peachtree, QuickBooks, Brio, Corel Draw, Adobe, Internet, Networks, Website Design and more.
Superior School Polytechnics of Littoral
o Supervision Techniques & Interpersonal Relations
o Quality and Productivity at work
o Temporal Admission and Exportation of products
Learning International (Quito, Ecuador)
o Professional Sales Techniques and skills
UTA IDT Corp. Hempstead ( Long Island , NY )
o Techniques of Management and Supervision.
Continental Airlines Training
o Airport Sales Agent ( Secaucus, NJ )
o Complaint Resolutions Officer ( Mexico DF, Mexico )
o Dangerous Goods Handling and Recognition ( Panama City, Panama )
o Cargotrac System and Cargo Orientation( Houston, TX )